Southwest sends apology

PHILADELPHIA | Southwest sends apology, $5K, to passengers on damaged jet

PHILADELPHIA | April 20, 2018 (AP)(STL.News) — Southwest has sent a letter of apology, a $5,000 check and a $1,000 travel voucher to passengers who were on a flight that made an emergency landing in Philadelphia after an engine exploded. “Please accept our deepest apologies,” Chairman Gary Kelly wrote in a letter dated April 18, … Continue reading PHILADELPHIA | Southwest sends apology, $5K, to passengers on damaged jet