Finvi Acquires Fonative

Finvi Acquires Fonative to Enhance Consumer Engagement Offerings Across its Solutions

Decade-plus partnership strengthened by bringing Fonative under the Finvi banner to enhance and accelerate the company’s communications offerings

BURLINGTON, MA (STL.News) Finvi, a premier provider of enterprise technologies that streamline and accelerate revenue recovery for clients across the accounts receivable management (ARM), healthcare, and government markets, today announced its acquisition of Fonative, a leading compliant communications platform that helps businesses connect with customers.

Fonative’s Communications Platform as a Service (CPaaS) has served as the underlying technology of Finvi’s Omni Voice platform for over 10 years.  The acquisition brings the two technologies together in a manner that accelerates Finvi’s ability to provide its customer base with an agile and compliant communications platform.

Fonative’s Communications Platform enables businesses to meet the complex and ever-evolving requirements imposed across industries such as financial services, government, and revenue cycle communications.  Through the acquisition of Fonative, Finvi continues to expand upon the value it brings across the continuum of the accounts receivable market where it has been the industry’s most dependable collection platform for over 40 years.

“As Finvi continues to grow, a core part of our strategy is to identify intelligent ways that we can best accelerate our ability to meet our customers’ needs,” said Finvi CEO Tim O’Brien.  “Our partnership with Fonative goes back more than a decade and includes over 100 customers currently using that technology.  Bringing Fonative under the Finvi banner is a natural next step for our organizations to strengthen our commitment to both our employees and customers to deliver world-class technology solutions.”

A platform built for regulated markets, Fonative’s patented “RegReady” PCI-DSS certified and HIPAA compliant solution provide customers with the confidence that their communications drive toward desired business outcomes while also protecting customer and patient information.

“We are elated to join Finvi,” said Fonative CEO Steve Smith.  “Ten years ago, our team was thrilled to forge a strategic partnership with Finvi – finding in them a thought leader that shared our passions around data privacy, regulatory compliance, and, most of all, customer success.  Today we are equally excited to take the next step and join Finvi at a time when these elements continue to become even more critically important to the contact center and the business world in general.”

This news follows a series of strategic acquisitions throughout 2021 by Finvi – most recently the acquisition of Katabat as part of the company’s relentless pursuit of increasing customers’ revenue recovery while decreasing the cost required to collect.  Finvi’s ongoing growth strategies are designed to deliver faster innovation and increase business value to thousands of clients nationwide.

SOURCE: Finvi via PRNewswire